Expertise / AI & LLM

Applied AI Engineering

LLMs wired into
systems that already run

We integrate language models where they remove real work: retrieval over your own documents, automation of queues a person currently clears by hand, and inference you can host yourself when the data cannot leave your perimeter.

What we build

AI engineering capabilities

Model choice is the smallest decision on the list. The work is in retrieval quality, output validation and what happens when a call fails.

LLM integration into existing systems

Model calls wired into the software you already run — CRM, ERP, ticketing, internal portals — behind a service boundary, with retries, cost accounting and a fallback path when the provider degrades.

RAG pipelines over your own data

Ingestion, chunking, embedding and retrieval tuned to your document structure. Answers cite their source, and the index is rebuildable from the original files at any time.

Document and text automation

Classification, extraction, summarisation and normalisation of documents that currently move through a human queue. Structured output validated against a schema before it reaches your database.

Workflow automation

Multi-step processes where a model handles the judgement and deterministic code handles everything else. Each step is observable, replayable and reversible.

Prompt engineering and fine-tuning

Prompt versioning, evaluation sets and regression checks before a change ships. Fine-tuning only where prompting and retrieval genuinely run out of headroom.

Self-hosted inference

Open-weight models such as Llama and Mistral served on your own hardware or private cluster, for workloads where data cannot leave the perimeter.

Tech reference

Models, retrieval & serving

Providers are interchangeable by design — the integration layer is ours, so a model swap is a configuration change rather than a rebuild.

Model families
GPTClaudeMistralLlama
Retrieval stack
Embedding pipelinesVector searchHybrid retrievalRe-rankingSource citation
Serving & hosting
DockerKubernetesGPU schedulingOn-prem clustersQueue-backed workers
Quality controls
Evaluation setsPrompt versioningSchema validationToken cost trackingStructured logging
Technology

What runs under the hood

Application
  • Node.js
  • TypeScript
  • React 19
  • REST / streaming APIs
Data
  • PostgreSQL
  • Vector indexes
  • ClickHouse
  • Object storage
Runtime
  • Docker
  • Kubernetes
  • Worker pools
  • RabbitMQ / Kafka
Observability
  • OpenTelemetry
  • Sentry
  • Structured logging
  • Cost dashboards

Have a process that should not need a human queue?

Describe the workflow, the data it touches and where it currently stalls. We will come back with a scoped integration plan and an honest view of what a model can and cannot take over.