Operations desks
for the work you run
CRM, solar, storage, EV charging and video. Each desk shows the workflows we design and build: the screens, the data and the decisions an operator or a sales team makes in a day.
What a project with us covers
Every engagement is specific enough to argue with. These six parts are how we scope operator software and business systems.
Context and constraints
The operational problem, the hardware and protocols involved, the regulatory or delivery constraints, and what had already been tried.
What was actually built
Specific systems and interfaces, not a feature list. Screens, services, integrations and the boundaries between them.
Architecture decisions
The trade-offs we made and why, including the options we rejected. Decisions are only useful with their alternatives attached.
Technology stack
Languages, frameworks, protocols, data stores and infrastructure — with the reasoning behind the choices that were not obvious.
What changes in operations
What changes in the control room or the back office: one picture of the plant, one account model, fewer hand-offs between teams.
What we would change
The honest retrospective: what we would do differently with the knowledge we finished the project with.
CRM and storage
A CRM desk for sales and finance, and a BESS desk for storage and generation. Open either one and walk the workflow end to end.
BESS operations desk→
Energy flow, state of charge, peak shaving and string diagnostics on one operator screen for storage and solar.
Read the BESS caseCRM operations desk→
Pipeline, deal register, activity and invoice aging on one account model. Sales and finance close against the same customer.
Read the CRM caseGrant Radar: grant monitoring ETL→
Our own service that collects grant calls from EU portals and funder sites, removes duplicates, classifies them and translates every card into 5 languages with a local model.
Read the Grant Radar caseIT demand monitor: tender and signal ETL→
Our internal tool that reads tenders and news in many languages, scores organisations with local models and shows each card translated, with the original one click away.
Read the IT demand caseFive interactive dashboards
Five desks for the industries we build in. Open one and follow the workflow: plant monitoring, charging sessions, a transcoding job, or a deal through to an invoice.
CRM operations desk
Sales and finance on one account: a five-stage pipeline, the deal register, the activity feed and invoice aging.
Open the CRM dashboard →Solar portfolio monitoring
Portfolio monitoring for a PV plant: irradiance, performance ratio and string health across inverters, polled over Modbus TCP, SunSpec and IEC 61850.
Open the Solar dashboard →BESS operations
Storage operations: energy-flow topology, state of charge and health, peak shaving and string diagnostics, with alarms the operator can act on.
Open the BESS dashboard →EV charging platform
Charging operations: session energy, utilisation, a 24-hour load profile and connector state for CCS and Type 2 on an OCPP back office.
Open the EV dashboard →Video transcoding pipeline
Transcoding operations: job progress, worker throughput, quality gates and pipeline health across an ABR ladder.
Open the Video dashboard →Open a desk and follow the workflow
Each industry page includes an operations interface you can use: the same kind of software we design for control rooms and back offices.
The work
Send the brief. Estimate in 24 hours.
Describe the plant, the pipeline or the system you already run. We reply with a scope within one business day.