Expertise / CRM, ERP & CMS

Business Systems

Business systems shaped
around your workflow

CRM, ERP and CMS around the process you already run — not a vendor default. One account model sales and finance can close against. Send the brief. Estimate within 24 hours.

Request a 24h estimateSee the live desk
How we build

What custom actually buys you

Off-the-shelf software is the right answer for standard processes. These are the areas where it usually is not.

Process-first modelling

We map how your team already works — stages, hand-offs, approvals, exceptions — and build the data model around it, instead of bending the business to fit a boxed product.

Integration layer

Email, telephony, messengers, payment providers and third-party APIs behind one integration layer with retries, idempotency and a replayable event log.

Roles, permissions and audit

Role-based access down to the field level, with audit logs recording who changed what and when. Multi-department workflows without shared logins.

Reporting and dashboards

Operational reports generated on a schedule and live dashboards for the numbers people check daily, built on the same data model as the transactional screens.

Migration from legacy systems

Data extraction, cleaning and reconciliation from spreadsheets and ageing installations, with parallel running until the new system is trusted.

Multi-language and multi-entity

Interfaces and content models built for several languages, currencies and legal entities from the start — a proven pattern from our own 9-language SSR architecture.

System types

Four kinds of system, one data model

Most projects need more than one of these. Building them on a shared model is what keeps the integrations from becoming the product.

Custom CRM

Sales platforms that match your actual pipeline rather than a vendor default. Lead and deal stages, contact history, activity tracking and reporting.

  • Lead and deal pipeline management
  • Contact database with activity history and notes
  • Integrations with email, telephony, messengers and third-party APIs

ERP systems

Operations software that connects departments — procurement and inventory through to finance — on one centralised data model with real-time dashboards.

  • Inventory, procurement and supply chain management
  • Financial reporting, invoicing and payment tracking
  • Role-based access control and multi-department workflows

CMS & content platforms

Content systems for sites, knowledge bases and media platforms, shaped around your editorial process rather than a generic page tree.

  • Flexible content models and visual page editors
  • Media library, multi-language support and SEO management
  • Publishing workflows with drafts, reviews and scheduling

Admin panels & internal portals

The internal tools that carry daily operations: fast tables, bulk actions and the audit trail your compliance team will eventually ask for.

  • Data management with tables, filters and bulk operations
  • User management, roles, permissions and audit logs
  • Analytics dashboards and automated report generation
Live demo

CRM operations desk — live demo

Eight seats, a five-stage pipeline, a deal register and invoice aging on one account model. The clock advances 20 minutes per tick on a deterministic simulator.

Interactive demo. Figures are synthetic and do not represent a named client account.
Northwind operations desk8 seats · 18 open deal slots · €420.0k quarterly target
7 stale follow-upsLiveMon 09:00
Open pipeline100%
€460.3kof €420.0k
Win rate
67%€70.1k won this cycle
Open deals
15Active opportunities excluding won and lost
ReceivablesOverdue
€42.6kSent and overdue invoices still open
Closed revenue, last eight weeks

Synthetic weekly bookings used to exercise the chart density, not a live ledger.

W-8W-7W-6W-5W-4W-3W-2W-1
Recent activity

Calls, mail, meetings and stage changes generated by the simulator.

  • Sent a follow-up email
    Helios Grid
    −1h
  • Booked a working session
    Nordic Charge
    −1h
  • Logged a call
    Vistula Media
    −2h
  • Booked a working session
    Rhine Storage
    −3h
  • Sent a follow-up email
    Baltic Ports
    −4h
  • Booked a working session
    Atlas Fleet
    −5h
  • Sent a follow-up email
    Lumen Labs
    −6h
  • Booked a working session
    Silesia Steel
    −7h
Open the full-page dashboardRead the CRM case
Technology

What runs under the hood

Interface
  • React 19
  • TypeScript
  • Redux Toolkit
  • Design system primitives
Backend
  • Node.js / Express
  • Fastify
  • REST APIs
  • Background workers
Data
  • PostgreSQL
  • MongoDB
  • Redis
  • Object storage
Operations
  • Docker
  • CI/CD pipelines
  • Sentry
  • Structured logging
Related

Connected expertise

CRM operations case→

The written case behind this desk: one account model for pipeline and invoices, and what we would change next.

Full CRM dashboard→

The same operations desk on its own route — pipeline, deal register and invoice aging.

Dashboards→

Analytics and operational views layered on top of your CRM and ERP data.

React applications→

The frontend architecture behind these systems: multi-tenant, role-aware and fast.

FAQ

Custom business systems

We build when the vendor default fights the real pipeline. Integrations with existing enterprise software are in scope either way.
Lead and deal stages that match the operation, inventory and invoicing, headless CMS, RBAC and audit logs — around the workflow you already run.
Yes. The first deliverable is a data model and a cutover path, not a greenfield rewrite of every screen.
The process, the systems it already touches and where it breaks. We map that to a concrete model within 24 hours.

Send the brief. Estimate in 24 hours.

The pipeline, the ledger it does not talk to, and where hand-offs break. Account model within one business day.

Send the briefHow we work