Expertise / CRM, ERP & CMS

Business Systems

Business systems shaped
around your workflow

CRM, ERP, CMS and internal portals built for the process you actually run. Centralised data, integrations that survive provider outages, role-based access and the audit trail your operations team will need later.

How we build

What custom actually buys you

Off-the-shelf software is the right answer for standard processes. These are the areas where it usually is not.

Process-first modelling

We map how your team already works — stages, hand-offs, approvals, exceptions — and build the data model around it, instead of bending the business to fit a boxed product.

Integration layer

Email, telephony, messengers, payment providers and third-party APIs behind one integration layer with retries, idempotency and a replayable event log.

Roles, permissions and audit

Role-based access down to the field level, with audit logs recording who changed what and when. Multi-department workflows without shared logins.

Reporting and dashboards

Operational reports generated on a schedule and live dashboards for the numbers people check daily, built on the same data model as the transactional screens.

Migration from legacy systems

Data extraction, cleaning and reconciliation from spreadsheets and ageing installations, with parallel running until the new system is trusted.

Multi-language and multi-entity

Interfaces and content models built for several languages, currencies and legal entities from the start — a proven pattern from our own 9-language SSR architecture.

System types

Four kinds of system, one data model

Most projects need more than one of these. Building them on a shared model is what keeps the integrations from becoming the product.

Custom CRM

Sales platforms that match your actual pipeline rather than a vendor default. Lead and deal stages, contact history, activity tracking and reporting.

  • Lead and deal pipeline management
  • Contact database with activity history and notes
  • Integrations with email, telephony, messengers and third-party APIs

ERP systems

Operations software that connects departments — procurement and inventory through to finance — on one centralised data model with real-time dashboards.

  • Inventory, procurement and supply chain management
  • Financial reporting, invoicing and payment tracking
  • Role-based access control and multi-department workflows

CMS & content platforms

Content systems for sites, knowledge bases and media platforms, shaped around your editorial process rather than a generic page tree.

  • Flexible content models and visual page editors
  • Media library, multi-language support and SEO management
  • Publishing workflows with drafts, reviews and scheduling

Admin panels & internal portals

The internal tools that carry daily operations: fast tables, bulk actions and the audit trail your compliance team will eventually ask for.

  • Data management with tables, filters and bulk operations
  • User management, roles, permissions and audit logs
  • Analytics dashboards and automated report generation
Technology

What runs under the hood

Interface
  • React 19
  • TypeScript
  • Redux Toolkit
  • Design system primitives
Backend
  • Node.js / Express
  • Fastify
  • REST APIs
  • Background workers
Data
  • PostgreSQL
  • MongoDB
  • Redis
  • Object storage
Operations
  • Docker
  • CI/CD pipelines
  • Sentry
  • Structured logging

Outgrown the spreadsheet stage?

Describe the process, the systems it already touches and where it breaks. We will map it to a concrete data model and scope within 24 hours.